Failing ocp4ngx during flight

Forum for the OC4BA v2/v3 and OC4BAConfig including the OCP4NGX driver
mneoud
Posts: 26
Joined: Tue Feb 25, 2014 8:44 am

Failing ocp4ngx during flight

Post by mneoud »

Hi Roark,

Bought the OC4BA v2 software but i get some strange issues. Don't know exactly when it started to occure, but i suspect it was after an install of REX. I removed REX again but that didnt solve it.
What is happening.
After starting a flight, it happens that ocp4ngx stops out of the blue during the flight. When i pause the flight and go back to the windowed mode with ALT+ENTER i can restart OCP4NGX by clicking on the image of the b737 and then the cockpit, and hereafter clicking on the c/o button of the mcp i can continue with the flight.
Trying to solve the error, i looked in the windows event viewer and it appeares that the problem is caused by microsoft visual c++ module MSVCR100.dll. So i uninstalled it and reinstalled a newer one.
These actions did not solve the problem so this morning i did a testflight and i try to give you as much as information as possible.

I am running WIN7 X64, Intel I7 2600K 3,4Ghz, 16Gb ram, Nvidia GTX650, FSX with SP2
PMDG 737NGX and OC4BAv2 with ocp4ngx_v2.2.ssi script because i don't have the overhead.
Test;
- The flight is from Eindhoven to Stornoway (EHEHEGPO)
- after 5 minutes, still in the SID i am losing my opencockpit devices (MCP,EFIS,COM,NAV and ADF) because OCP4NGX.exe has stopped.
- Pause flight and restart OCP4NGX and after that i continue with the flight.
- I can continue this flight and the the error doesn't happen again.
- After landing and stopping FSX i am going to check the event viewer.

Event viewer. (It is prohibited to attach txt files so i have to copy/paste them here)
The last two occurences:
1.windows error reporting (which contains the following);
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: OCP4NGX.exe
P2: 0.0.0.0
P3: 53332e63
P4: MSVCR100.dll
P5: 10.0.40219.325
P6: 4df2be1e
P7: 0008af3e
P8: c0000417
P9: 00000000
P10:

Attached files:

These files may be available here:
C:\Users\lnxfsp\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_OCP4NGX.exe_512ba5ecd1dc165afef1c6b0a871da58c643c7ac_05a7b145
<----- see sub 1a

Analysis symbol:
Rechecking for solution: 0
Report Id: 2c687315-2138-11e4-96fc-8c89a564afab
Report Status: 4


1a. The content of the AppCrash..... file
Version=1
EventType=BEX
EventTime=130522221890495718
ReportType=2
Consent=1
ReportIdentifier=2c687316-2138-11e4-96fc-8c89a564afab
IntegratorReportIdentifier=2c687315-2138-11e4-96fc-8c89a564afab
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OCP4NGX.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=53332e63
Sig[3].Name=Fault Module Name
Sig[3].Value=MSVCR100.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.40219.325
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4df2be1e
Sig[6].Name=Exception Offset
Sig[6].Value=0008af3e
Sig[7].Name=Exception Code
Sig[7].Value=c0000417
Sig[8].Name=Exception Data
Sig[8].Value=00000000
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1043
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=d522
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=d5220572d52b635d3c4aba4d02d39114
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=5438
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=54387e694f0ca64b8e7faae28459b841
UI[2]=C:\SIOC\OCP4NGX.exe
UI[3]=OCP4NGX.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\SIOC\OCP4NGX.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[15]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[16]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[17]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[18]=C:\Windows\syswow64\NSI.dll
LoadedModule[19]=C:\Windows\system32\SHFOLDER.dll
LoadedModule[20]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Windows\system32\WSOCK32.dll
LoadedModule[23]=C:\Windows\system32\MSVCP100.dll
LoadedModule[24]=C:\Windows\system32\MSVCR100.dll
LoadedModule[25]=C:\Windows\system32\IMM32.DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\system32\uxtheme.dll
LoadedModule[28]=C:\Windows\system32\dwmapi.dll
LoadedModule[29]=C:\Windows\system32\ole32.dll
LoadedModule[30]=C:\Windows\system32\mswsock.dll
LoadedModule[31]=C:\Windows\System32\wshtcpip.dll
LoadedModule[32]=C:\Windows\syswow64\OLEAUT32.DLL
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=OCP4NGX.exe
AppPath=C:\SIOC\OCP4NGX.exe



2.Application error (which contains the following);
Faulting application name: OCP4NGX.exe, version: 0.0.0.0, time stamp: 0x53332e63
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0x654
Faulting application start time: 0x01cfb540e99582d6
Faulting application path: C:\SIOC\OCP4NGX.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 2c687315-2138-11e4-96fc-8c89a564afab


So all this is saying me that there is still a problem with module MSVCR100.dll which is part of Microsoft Visual C++ redistributable. The ones that are installed on my system are listed below.The ones from date 10-8 are the ones that i uninstalled and reinstalled yesterday.

Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 4-3-2014 2,38 MB 8.0.61001
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 4-3-2014 788 KB 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Corporation 25-3-2014 1,41 MB 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 6-3-2014 240 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 4-3-2014 596 KB 9.0.30729.4148
Microsoft Visual C++ 2010 x64 Redistributable 10.0.40219 Microsoft Corporation 10-8-2014 13,8 MB 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable 10.0.30319 Microsoft Corporation 10-8-2014 9,89 MB 10.0.30319
Microsoft Visual C++ 2012 Redistributable (x64) 11.0.61030 Microsoft Corporation 10-8-2014 20,5 MB 11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) 11.0.61030 Microsoft Corporation 10-8-2014 17,3 MB 11.0.61030.0

Am i still missing someting from visual c++???

Hope that you can offer some help with my problem.

Regards

Rene
(Netherlands)
mvr1918
Site Admin
Posts: 1704
Joined: Thu Aug 30, 2012 3:35 pm

Re: Failing ocp4ngx during flight

Post by mvr1918 »

Hi Rene,

Thanks for detailed info when reporting this bug? / issue/ you have with OCP4NGX.exe.



This issue have been reported by others as well, so there is sure something solve.

So far I have not been able to find a solution as I can not reproduce the fault on my PC. I have never had this problem.

Could you try to install the latest OCP4NGX, as I prefer to dig into the problem with the latest code.

I have sent you a link to the latest OC4BA v2 incl. a new updated OCP4NGX.exe in a private meassage.

Try it and see if the issue is still there.


Again, thanks for reporting.
mneoud
Posts: 26
Joined: Tue Feb 25, 2014 8:44 am

Re: Failing ocp4ngx during flight

Post by mneoud »

Hi Roark,

Thanks for the reply. I will try the new OCP4NGX today with the same flight and circumstances and will let you know how it went.

Regards.

Rene
(Netherlands)
mneoud
Posts: 26
Joined: Tue Feb 25, 2014 8:44 am

Re: Failing ocp4ngx during flight

Post by mneoud »

Hi Roark,

Sorry for the delayed response but it has taken som time to test things.

I managed to get rid of the msvcr100.dll errors.This was due to the fact that i did not install the microsoft visual c++ packages for windows 7 sp1.
I uninstalled them and reinstalled the packages for windows 7 SP1. But now i get only errors for OCP4NGX that is with the old OC4BAv2 as well as the new OC4BAv2.
With the new driver OCP4NGX crashes much faster. It crashes every time when i connect the ground power. when i start OCP4NGX again it crashes randomly about 4 or 5 times before being aiborn. In flight stil during the SID i had as much as 4 crashes. It makes no difference what ssi file i use 2.2 or 2.8 both give these ceashes alone 2.2 slightly less crashes.

Today i will do some more research, or hoping to get a solution from you, else i am going to build up the system from scratch.

Here are the results.

In the event viewer i get this (i give you only one because apart from the timestamp they are all the same);

1.Windows error reporting
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: OCP4NGX.exe
P2: 0.0.0.0
P3: 53de8886
P4: OCP4NGX.exe
P5: 0.0.0.0
P6: 53de8886
P7: 00013da6
P8: c0000417
P9: 00000000
P10:

Attached files:

These files may be available here:
C:\Users\lnxfsp\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_OCP4NGX.exe_588588f5ae40c4228917122fa6d331b335abf6b_0e1fae39 <-- see sub 1a

Analysis symbol:
Rechecking for solution: 0
Report Id: 0be0b38a-2319-11e4-86f2-8c89a564afab
Report Status: 4

1a. The content of the Appcrash......file
Version=1
EventType=BEX
EventTime=130524287218507473
ReportType=2
Consent=1
ReportIdentifier=0be0b38b-2319-11e4-86f2-8c89a564afab
IntegratorReportIdentifier=0be0b38a-2319-11e4-86f2-8c89a564afab
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OCP4NGX.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=53de8886
Sig[3].Name=Fault Module Name
Sig[3].Value=OCP4NGX.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=53de8886
Sig[6].Name=Exception Offset
Sig[6].Value=00013da6
Sig[7].Name=Exception Code
Sig[7].Value=c0000417
Sig[8].Name=Exception Data
Sig[8].Value=00000000
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1043
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=f16d
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=f16d3ba2d05eee5c0e7bf740bf8bac45
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=ee37
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ee37e61afc6f17b3e630a6c82b8ba3b5
UI[2]=C:\SIOC\OCP4NGX.exe
UI[3]=OCP4NGX Driver has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\SIOC\OCP4NGX.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[15]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[16]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[17]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[18]=C:\Windows\syswow64\NSI.dll
LoadedModule[19]=C:\Windows\system32\SHFOLDER.dll
LoadedModule[20]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Windows\system32\WSOCK32.dll
LoadedModule[23]=C:\Windows\system32\IMM32.DLL
LoadedModule[24]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[25]=C:\Windows\system32\uxtheme.dll
LoadedModule[26]=C:\Windows\system32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\ole32.dll
LoadedModule[28]=C:\Windows\system32\mswsock.dll
LoadedModule[29]=C:\Windows\System32\wshtcpip.dll
LoadedModule[30]=C:\Windows\syswow64\OLEAUT32.DLL
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=OCP4NGX Driver
AppPath=C:\SIOC\OCP4NGX.exe


2. Application error (in the event viewer)
Faulting application name: OCP4NGX.exe, version: 0.0.0.0, time stamp: 0x53de8886
Faulting module name: OCP4NGX.exe, version: 0.0.0.0, time stamp: 0x53de8886
Exception code: 0xc0000417
Fault offset: 0x00013da6
Faulting process id: 0x1278
Faulting application start time: 0x01cfb724aa46839a
Faulting application path: C:\SIOC\OCP4NGX.exe
Faulting module path: C:\SIOC\OCP4NGX.exe
Report Id: 0be0b38a-2319-11e4-86f2-8c89a564afab


Maybe could you tell in which version of c++ it is written 2010 or later?

Regards

Rene
(Netherlands)
mvr1918
Site Admin
Posts: 1704
Joined: Thu Aug 30, 2012 3:35 pm

Re: Failing ocp4ngx during flight

Post by mvr1918 »

Hi,

Here is a list of installed MS stuff on my PC ( developement PC and FSX PC)
ScreenHunter_44 Aug. 14 10.37.jpg
ScreenHunter_44 Aug. 14 10.37.jpg (67.87 KiB) Viewed 6077 times



Maybe could you tell in which version of c++ it is written 2010 or later?
Visual Studio Toolset 2010 is used to ahve it compatible with Prepar3D.
mneoud
Posts: 26
Joined: Tue Feb 25, 2014 8:44 am

Re: Failing ocp4ngx during flight

Post by mneoud »

Hi,

Well, the only differences is that from the 2012 redistributables i have version 11.0.61030, which seems newer than yours so this couldn't be the problem. But to be honest, i have no clue why OCP4NGX crashes all the time. I have been using the free version OC4BAv1.1 since the beginning and the payware version OC4BAv2 since two months and both never gave any problems until last week.

There must have been some change on my system what is causing OCP4NGX to crash. I have looked at the restore points created by my system but i only have the restore points left created after reinstalling the visual c++ reditributables. All the others are gone.

I am almost sure that the problem is not caused by your software but what it is?... I don't know.
I am not willing to spend more time for getting this fixed so the quickest way for me right now is to rebuild the system from scratch. I'm going to start with that right away so that i can do some flying the last days of my hollidays ;-).

Regards

Rene
(netherlands)
mvr1918
Site Admin
Posts: 1704
Joined: Thu Aug 30, 2012 3:35 pm

Re: Failing ocp4ngx during flight

Post by mvr1918 »

Hi,


Do you have the 2010 c++ redistributables for x86?


Read this also http://forum.avsim.net/topic/346413-mic ... ibutables/

I find this issue a strange one and it is very hard to find a solution as I can't reproduce it on my PC's. I have tested the software on several PC, but no crashes have been seen.

All my PC's are running Win 8.1
mneoud
Posts: 26
Joined: Tue Feb 25, 2014 8:44 am

Re: Failing ocp4ngx during flight

Post by mneoud »

Do you have the 2010 c++ redistributables for x86?
Yes, see my first post at the bottom.
Read this also http://forum.avsim.net/topic/346413-mic ... ibutables/
I will have a look
I find this issue a strange one and it is very hard to find a solution as I can't reproduce it on my PC's. I have tested the software on several PC, but no crashes have been seen.
I too find it a strange issue, it must have been caused by some software changes on my system but i can't recall what it must have been.
All my PC's are running Win 8.1
My FSX PC runs win7 SP1 64bits the rest Win7 SP1 32 bits

Regards

Rene
(Netherlands)
mvr1918
Site Admin
Posts: 1704
Joined: Thu Aug 30, 2012 3:35 pm

Re: Failing ocp4ngx during flight

Post by mvr1918 »

Microsoft Visual C++ 2010 x86 Redistributable 10.0.30319 Microsoft Corporation 10-8-2014 9,89 MB 10.0.30319

is older than the ones I have

see my image in post above
mneoud
Posts: 26
Joined: Tue Feb 25, 2014 8:44 am

Re: Failing ocp4ngx during flight

Post by mneoud »

Yes, sorry my mistake. I updated them yesterday.

These are installed including .NET framework on my system at the moment.

Microsoft .NET Framework 4.5.1 Microsoft Corporation 4-3-2014 38,8 MB 4.5.50938
Microsoft .NET Framework 4.5.1 (Nederlands) Microsoft Corporation 4-3-2014 2,93 MB 4.5.50938
Microsoft Flight Simulator X SDK SP1A Microsoft Game Studios 6-3-2014 325 MB 10.0.61355.0
Microsoft Flight Simulator X Service Pack 2 Microsoft Game Studios 4-3-2014 617 MB 10.0.61472.0
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 4-3-2014 2,38 MB 8.0.61001
Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 13-8-2014 572 KB 8.0.61000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 4-3-2014 788 KB 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Corporation 25-3-2014 1,41 MB 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 6-3-2014 240 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 4-3-2014 596 KB 9.0.30729.4148
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 13-8-2014 13,8 MB 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 13-8-2014 9,98 MB 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Corporation 13-8-2014 20,5 MB 11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Corporation 13-8-2014 17,3 MB 11.0.61030.0


Regards

Rene
(Netherlands)
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